Our Ethos

Our Ethos

Born in 2013, our first “all star hotel” was aptly named “Once in Cape Town..." like the beginning of a travel story: that One time you dared to live a little and climb Table Mountain with new friends and leave with travel memories that are etched in your mind forever.

ONCE is an award-winning, "hybrid hotel model," that straddles the line between three star hotel and the most vibrant backpackers hostel you’ve ever stayed at - bringing out the best elements of these two accommodation types.'Once' has grown into a travel and lifestyle brand where we are defined and inspired by our people - the inclusive and diverse Once A-team - who are passionate about showcasing the beautiful cities they live in. Our attention to detail and friendly service means you never feel alone. 

We are proud to be the first hotel company in South Africa to pass our Fairtrade accreditation 100% (when audited by KPMG) - which is testament to the way in which we do business. Our staff become family - many of which stay employed with us long term. We pride ourselves on positively impacting on unemployment and alleviating poverty in South Africa through long-term relationships with staff, fair-wage payment and opportunity for personal growth and development.

To find our more about what we love about South Africa – read our BLOG, Follow us on TWITTER,  FACEBOOK or INSTAGRAM.



Our Team