Frequently Asked Questions

Cape Town is an international city like many others. Crime exists, but traveling with caution and paying attention to certain safety risks is crucial for an incident free visit. We recommend standard international safety practices, as well as saving on a cloud based system or email server, a copy of your: insurance documents, passport, ID, Drivers License, Serial numbers of any expensive equipment such and flight informaiton. Save these numbers in your phone to be extra cautious: Hostel Reception: +27 21 424 6169; All emergencies from your cell phone – 112; South African Police Services (SAPS) – 10111, and read this interesting article by the city of Cape Town for more info: http://www.capetown.travel/content/page/health-safety

Please email us your flight details: iinfo@onceincapetown.co.za and we will arrange one for you at an additional fee. This fee is payable to reception directly, and can be paid online, in cash or using a credit card.

The area we are located in is beautiful, and easy to navigate by foot. We are within walking distance of many restaurants, museums, night venues, supermarkets, vintage cinemas etc. To reach the beaches, we suggest the local and very modern “My Citi” bus (link: http://myciti.org.za/en/home/) – OR calling a cab from reception, Uber is also an option in Cape Town and very reliable.